Pioneer Stor N Lock

Good overall, customer service great...

Thank you, everything was wonderful.

Best prices ever.... the owner was very nice and helpful. Extremely easy to get my stuff in. Would recommend them to anyone!

Good hours and access to the unit. It was very easy to get set up and move in to my unit.

The storage facility was very secure and clean the customer rep was very pleasant and informative an overall good experience I would recommend to others

Office hours are limited, but the owner is only a call away. She definitely is very professional and makes you feel at home.

I had a pleasure working with Ms.Kelly the property manager at this facility. The location is amazing. It'ss very clean and it's safe. It has 24 our surveillance the process was very quick and everything was explained fully detailed. I would definitely recommend and suggest this Pioneer Storage 100%. Keep up your

Kelly is an amazing, professional, direct property manager.

Awesome customer service nice and didn’t mind showing me around and making sure I was good to go !

Good facility,but slightly overpriced for space

At the moment there's nothing much to say in reference to a review other than I'm satisfied.

Love the location! It's close to my home and work place . Wish it had 24 hour access instead of denying access at 10pm tho. Other than that I have no complaints. Friendly staff there too !

This storage facility had the best overall guest satisfaction. The woman at the front desk was very informative, professional, and kind.

I made reservations online. Went in spoke to Kelley. Took all of 15 min. to sign up. Storage 5x7 unit is perfect size for a college student. Units are clean and price is good.

I have absolutely no complaints. The staff was very knowledgeable and helpful.

They place and people are awesome

Affordable pricing! They lady at the front desk call me in a timely manner to confirm my reservation that I booked thru sparefoot. She made sure I had direction. I would recommend this facility to anyone.

I can appreciate how easy the process was

The staff was very friendly and helpful and the storage units were very clean. Definitely happy getting a unit here.

We could not be happier with the facility and customer service we received at Pioneer. Kelly was fantastic and extremely accommodating when we needed to upgrade to a larger unit at the last minute. The pricing is on point and the security fence and cameras around the facility really help to put our minds at ease about the safety of our things. The unit was very clean and easily accessible. We will definitely be recommending this storage facility to our friends who are needing a place to store their things while in Columbus!

Good quality customer service!

I would recommend this facility to anyone. They have great customer service and are very helpful. I know that my belongings are safe and secure here.

Great company friendly service fair pricing!!

Excellent service from Pioneer Stor and Lok. Couldn't be happier with our first storage experience.

I had my doubts when I showed up and nobody was in the office during their hours of business for about an hour (a sign was on the door indicating they would be back), but Kelly showed up and apologized and offered me a free lock to compensate for my time. Service was prompt and I was in and out the door in under 20 minutes.

Good location extremely helpful staff and very clean facility

Received great customer service. Very helpful with our storage rental accommodations. Would definitely recommend.

She was very professional , very nice facility.

When I first rented my unit the desk clerk told me to read my contract later that it was closing time and she had to get home that her grandchildren were in town for a visit. Upon speaking with the manager I was shocked at how rude she was. I was so embarrassed at how she spoke to me that I try my best to avoid speaking to her. She is very rude and disrespectful. As you try to speak she will talk over you never listening to a word you are saying. Some people are just not cut out to work with customers. I have reached out to the owner but have yet to hear from him. The manager has infirmed me that he is unwilling to speak with me.

The lady in charge REALLY went out of her way to make my experience simple and fast. We loaded in easily and the whole thing was EASY and FAST.

First time renting from Pioneer. Kelly made the process easier and I feel better after talking with her. Location is not the closest to me but the price is good.

Great customer service

Kathy was a great help in finding the unit I needed. She was quick, friendly, and efficient, so I was able to view the unit and complete all the paperwork in about 30mins. I would definitely recommend this storage company for your storage needs.

I reserved my storage unit online, but had a few questions. I contacted Kelly and she was very friendly and helpful. Will recommend to family and friends!

Kelly was very friendly and helpful. Great servuce

I booked online and then called the facility for some guidance and questions. The manager was very helpful and was able to accomodate me moving in over Labor Day weekend. :) I would definitely recommend this facility to anyone.

Manager resides on site, facility very secure. Kelly helped me with rebate forms. Highly recommend !!

trying to move real soon is difficult and trying to find a storage unit is hard also. i found pioneer online its very affordable and not to far away for where i stay. the units are very secure so i don't have to worry about my personal items. i would love to recommend my friends and family to the business

Great Place and great help.

Hated to have to leave, they were so nice and the units were so clean

There is an older lady that works there part-time. I submitted my reservation online and within 5 minutes she was calling.She was super courteous, even after I got there to check in. The service was excellent

Great deal for quality storage. Awesome customer service.

Manager is professional, friendly, and willing to be of assistance every time I've asked. Value per sq. ft. is excellent. Location is easily accessible. Operating hours are great as well.

This is the best kept secret in Columbus. I have stored my belongings at three different places and this one is by far the cleanest and best value for my money. Wish I would have known about it earlier, it would have saved me a bunch of money!

I've used Pioneer Storage for over 3 years and found the facility always clean, tidy and well maintained. The onsite manager is responsive to any issues no matter how small. In addition to the onsite manager, cameras and high fences ensure a safe and secure place to store my excesses. The central location and ease of access off the main highway make it the place that works best for me.